By Peter Askew | February 15, 2008 - 11:15 am - Posted in General Thoughts

rotary phone

Oh where oh where can I find the number,

to contact Google AdSense, a domainer (publisher) has to wonder..

They can’t expect folks are fine with just email,

it’s quite ballsy in fact, to withhold this fine detail..

We’ve got questions out here, in cyberspace land

that require a call, and a rep right at hand.

Email would be fine, for a publisher of small sizing,

but what about us, whose revenues are rising?

It’s hard to think you haven’t considered this before,

for a business unit that generated $1.64 Billion in Quarter 4 (2007).

Take note, a change should be slated,

but it’s possible, oh great Google, feels phones are outdated..

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2 Comments

  1. February 15, 2008 @ 12:01 pm


    Google’s long made a practice of not offering telephone support for any of their products. I find it odd that their products are so well loved (when you don’t think too hard about how much of your information they have) and yet they offer almost no support. Ballsy - yep. Savvy? fo sho.

    Posted by Kellie
  2. February 15, 2008 @ 10:46 pm


    If you are looking at this from the point of Google you will notice that they are very smart.

    They are using the time to maximise their revenue by offering assistance via email / Internet (phone calls are not as cheap when calling customers and many customer service operators would get locked into talking with their customers for hours ).

    Many Company’s are using this kind of way of interaction not only Google.

    Have Fun

    Posted by Damir

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